How do I use social media to market my business or myself? How often should I post on social media? Which social media network do I need to be part of? What type of content should I post? How do I generate sales from social media?
The tricky part about answering these common questions is that the answer is never the same. The choices you need to make in your social media marketing strategy will all depend on what it is you’re marketing—and to whom.
Do your research
Start by researching who your customers are, how they consume information and how they buy. Every product or service is different, so it’s important that you understand which audience is on which network and how they prefer to communicate. Once you’ve identified your customers’ habits, you can choose one of over 200 different social networks to share information with them.
Entertain, educate and promote
The right strategy for any social media platform is to entertain to grab your audience’s attention, educate to move them to the decision-making phase and promote products and services to close the deal. Over 70 percent of businesses are eliminated in a consumer’s research phase, so build trust by focusing on help instead of hype and creating top-of-mind awareness by being in the same space they are. Many times people will forget about what you do and how you can help if you do not constantly remind them!
Although social media can certainly be used as an advertising outlet, its platforms are primarily used as social networks. When you see good content, share it and tell your follower why it’s worth their time and attention to become an authority for your audience. Sharing content in a more conversational manner allows you to start discussions, learn more about customer needs and uncover opportunities. Also note that consumers nowadays demand interactivity with their brands. If you are not responding to Tweets, Facebook comments or actively listening for opportunities through social listening, you are missing out.
Manage your time
There are several free tools out there that will help you manage your time in marketing yourself on social media. Hootsuite and Buffer are two free tools that you can use to schedule your content posts in advance during the times your target audience is most active on social media. Gather shareable content from news reader sites such as Feedly which collect valuable content from several sources. Just be careful not to share anything from your competitors!
Outsource your social media management
Although the social media channels are free to sign up (for now) and creating posts are also free, you will soon learn that social media marketing is not free. Time is probably our most valuable asset, and it is very easy to invest many “free” hours into your social media strategy. Even if you have the expertise and capabilities to successfully engage buyers, the amount of time it requires may lead you to explore outsourcing options.
TAG excels at gathering, creating and posting content that engages our clients’ target audiences, and one of the most important advantages of working with TAG is that our clients save loads of time on their digital marketing strategy while still reaping the benefits of the top-of-mind awareness, trust and leads that come with it. Click here for more information on TAG’s social media services!